Refund policy

At Stylez by Afshan, we take pride in delivering premium-quality women’s fashion. Every order is carefully inspected before dispatch. If, however, you experience an issue with your order, we’re here to help.

Returns & Exchanges

We accept returns or exchanges only under the following conditions:

* You received a damaged, defective, or incorrect item.
* The item has a manufacturing defect.
* The requested exchange is subject to stock availability.

To request an exchange, please contact us within 72 hours of receiving your order.

Conditions

To be eligible:

The item must be unused, unwashed, and unworn.
* Original tags, labels, and packaging must be intact.
* The item must be returned in its original condition.
* Proof of purchase (Order Number) is required.

Refunds  

 

Refunds are only issued if:

The ordered item is unavailable after payment.
* We are unable to provide a replacement for a damaged or incorrect item.
* Our Quality Assurance team approves the claim.

Right now we are working on Cash on Delivery, approved refunds will be made via bank transfer or digital wallet.

Exchange Process

Once your request is approved:

1. Our customer support team will provide return instructions.
2. After receiving and inspecting the product, we will dispatch the replacement item.

Color Disclaimer

We make every effort to display product colors accurately. However, slight variations may occur due to screen settings, lighting, and photography. Such differences are not considered defects.

Shipping Charges

* If return is due to our mistake (wrong or defective item), Stylez by Afshan will bear the shipping charges.